Resources
AI platform for public sector and utilities
An internal AI workspace where the team consults knowledge, works with agents and prepares tasks. External channel connections are scoped per project.
Work starts in the team workspace
An internal AI workspace where the team consults knowledge, works with agents and prepares tasks. External channel connections are scoped per project.
Staff consult approved procedures in the workspace and prepare an administrative case.
Relevant public information and a structured enquiry for the responsible office.
Company knowledge as the starting point
The team consults authorised sources, prepares a proposal with agents and reviews the result before acting.
Approved public service information
Approved forms and procedures
From internal work to external channels
When the process needs it, agents connect the workspace to supported external channels. The team retains visibility and responsibility.
Connections mentioned need assessment: access, available APIs and permitted actions define scope. Universal compatibility or instant activation is not implied.
People retain decision-making responsibility
Procurement suitability, accessibility, hosting and regulatory requirements must be assessed for the specific organization. Administrative decisions remain with authorized staff.
The office confirms routing, decisions and official responses.
Scope and evaluate a pilot project
Review information accuracy, correct routing and requests requiring staff clarification.
The platform is the team workspace. This application is an example to configure: sources, agents, integrations and responsibilities are agreed before activation.
Why choose this solution
- The internal place to work with people, knowledge and agents.
- The team consults authorised sources, prepares a proposal with agents and reviews the result before acting.
- When the process needs it, agents connect the workspace to supported external channels. The team retains visibility and responsibility.
Knowledge base
APIFrequently asked questions
Is it only for answering customers?
No. The starting point is internal work: consulting knowledge, preparing tasks and working with agents. Connecting to customers and external channels is an extension where useful and supported.
Is this a ready-to-activate solution?
The platform is the team workspace. This application is an example to configure: sources, agents, integrations and responsibilities are agreed before activation.
The workspace, applied to your work.
Explore how people, knowledge and agents can work in one platform. Assess supported connections for your team.
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