AgenVIO
AgenVIO mobile app

Download the mobile app

Use AgenVIO anywhere: manage agents, monitor conversations, and respond to customers directly from your smartphone. Available for iOS and Android.

Manage business conversations wherever you are

With the AgenVIO app, you bring control of business interactions right to your smartphone. Monitor conversations handled by agents in real time and step in when needed, without accessing the desktop platform.

Extension of the platform

Extension of the platform

Not a consumer chatbot: a professional tool for operators and teams running AgenVIO.

Stay connected to team activity away from the desk, with the same governance as the web platform.

Real-time monitoring

Real-time monitoring

See active conversations and the status of interactions with customers and users.

Keep communications in view without opening the desktop dashboard.

Activity supervision

Activity supervision

Check how conversations are handled and whether flows stay aligned with company rules.

Clear operational visibility, even on the move.

Instant takeover

Instant takeover

Step into the conversation and take control when needed.

Built for critical moments, complex requests, or more personal support.

Direct human interaction

Direct human interaction

With takeover on, you talk to the user with no automated filter.

The same natural feel as a standard operator chat.

For teams and organisations

For teams and organisations

Available for AgenVIO clients, authorised operators, and internal teams.

Access is managed from the web platform: centralised control and security.

Always operational

Always operational

On the go, in a meeting, or away from your desk: stay updated and step in in real time.

Operational continuity without location limits.

Control and intervention

Control and intervention

Immediate visibility, conversation control, and human handoff when it matters.

All in one simple, accessible mobile interface.