Manage business conversations wherever you are

The app is not a chatbot and is not designed for consumer use. It is a professional tool built for operators, teams and businesses that use AgenVIO to manage communications, support and conversational processes.

Thanks to the app, you can stay connected to your team's activities and get immediate visibility into what's happening, even outside the office.

View all active conversations and the status of interactions with customers and users. Keep track of communications without needing to access the web dashboard.

Check how conversations are being handled and verify that operational flows are aligned with business expectations.

When needed, you can step directly into the conversation and take control.

This allows you to: • handle critical situations • respond to complex requests • provide more personalised support

Once takeover is activated, communication happens entirely directly between operator and user.

There is no automated intervention: you are simply talking to the customer naturally, as you would in any other chat.

The app is available exclusively for: • AgenVIO client companies • authorised operators • internal teams

Accounts are managed through the web platform, ensuring control, security and centralised access management.

Whether you're on the go, in a meeting or away from your workstation, the AgenVIO app lets you stay up to date and intervene in real time.

It's the ideal tool for maintaining operational continuity and service quality, without location constraints.

AgenVIO mobile completes the platform, offering: • immediate visibility • control over conversations • the ability to intervene as a human

all in a single, simple and accessible interface.