Governance
Control stays with your team.
Your team works with knowledge and agents within a defined scope: sources, tools, models and supported connections. Conversations remain visible and people can step in.
Agent perimeter
Channels, knowledge base, tools, and model are chosen for the use case. The agent is not an assistant open on every system in the company.
Human supervision
Live monitor and history. With takeover an operator talks to the user; with release the chat returns to the agent.
Team access
Roles, permissions, and API keys. The person who configures the platform and the person who supervises conversations do not have to be the same.
Operational trace
Platform operation logs for audit and compliance. Instructions, model, and sources stay visible in the dashboard.
Your team, with clear responsibilities.
The platform provides agent configuration and supervision in the workspace. Our team can assist with setup and specific integrations.
Your team
Uses the workspace, consults knowledge, follows conversations and reviews results. Defines who configures agents and who supervises activity.
AgenVIO support
Can assist with configuration and supported connections, within an agreed service scope when needed.
Where the data sits.
Text, agents, knowledge base, and transcription stay in the European Union. You are the controller, AgenVIO is the processor.
Inference in Europe
Mistral and open-weight models running in Italy and France. The flag shows where the model runs, not who created it.
GDPR
The data processing agreement is in the DPA, with processor duties, subprocessors, and security measures.
Human oversight
Instructions and model are visible. An operator can step into a conversation: that is the control when the decision cannot stay with the agent.
Real-time voice and image generation today use best-in-class providers, with optional EU data residency: the European alternative is on the roadmap.
What is not an automatic rule yet
A policy that stops an action before it runs — approval on a sensitive operation, for example — is a product direction. Today the constraint is the agent perimeter and the person who can step into the conversation.
Define your workspace’s scope.
Explore access, knowledge and supervision, then validate the connections your team needs.
