AgenVIO

Housing Sociale

AI agents for social housing

Citizen desk, tickets, and info on housing requests and case status—with traceability, handoff, and updates to systems you already run.

Requests about housing requests and case status repeated across phone, email, and desk
Citizens or customers without status updates
Staff stuck on FAQs and simple cases
Little traceability across channels
Seasonal or billing peaks without coverage

Reliable 24/7

AgenVIO is the solution

The agent handles housing requests and case status with institutional knowledge and structured handoff.

FAQs, case status, and service guidance

Same knowledge on web, email, WhatsApp, and voice

Open/update tickets or CRM

Handoff to staff with full history

Features

What you automate for social housing

Citizen/customer channels tied to desks and ERP.

Info and FAQs

Answers on housing requests and case status with approved content.

Tickets and cases

Open, status, and structured data capture.

Omnichannel

Web, email, WhatsApp, and voice on the same knowledge.

Integration

Updates to CRM, desks, or billing systems.

FAQ

Frequently asked questions

Didn't find what you're looking for? Tell us about your case—we'll walk you through it on a free call.

Book a call

Let's digitize support for social housing

Book a call—we'll start from the highest-volume service and systems you already run.

Book a call
AgenVIO mobile app

Download the mobile app

Use AgenVIO anywhere: manage agents, monitor conversations, and respond to customers directly from your smartphone. Available for iOS and Android.